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Customer Complaint Statistics
Retail Electric Providers
From:
6/1/2008
To:
11/30/2008
Complaint Summary
12/4/2008 3:28:18 PM
Graph
Company
Total
Slamming
Cramming
Billing
Quality of Service
Discont. Service
Provision of Service
All Other
TXU ENERGY RETAIL COMPANY LLC
1327
80
10
507
2
245
479
4
STREAM SPE, LTD
771
8
3
368
0
86
306
0
VEGA RESOURCES, LLC
663
19
1
391
0
34
218
0
FIRST CHOICE POWER SPECIAL PURPOSE, L.P.
583
13
2
282
0
107
176
3
RELIANT ENERGY RETAIL SERVICES, LLC
439
19
1
184
0
60
174
1
DIRECT ENERGY, LP
360
10
0
177
0
67
106
0
AMBIT ENERGY, L.P.
251
6
0
60
1
78
106
0
CPL RETAIL ENERGY LP
236
2
1
94
0
54
85
0
GEXA ENERGY, LP
200
4
0
84
1
21
90
0
ACCENT ENERGY TEXAS, L.P.
159
23
0
74
0
12
49
1
STAR ELECTRICITY LLC
136
5
0
59
0
6
66
0
FREEDOM GROUP, LLC
130
0
0
41
0
68
21
0
CIRRO GROUP, INC.
129
1
0
64
0
10
54
0
GREEN MOUNTAIN ENERGY COMPANY
124
11
1
52
0
16
43
1
TEXPO POWER, LP
104
2
0
41
0
6
54
1
TEXAS POWER, L.P.
84
1
1
44
0
13
24
1
JUST ENERGY TEXAS, LP
70
11
0
26
0
15
18
0
SPARK ENERGY HOLDINGS, LLC
54
1
2
24
0
6
21
0
DPI ENERGY, LLC
50
0
0
19
0
23
8
0
TARA ENERGY, INC.
44
0
0
28
0
3
13
0
MXENERGY ELECTRIC, INC.
40
19
0
8
0
6
7
0
HUDSON ENERGY SERVICES, LLC
26
3
0
9
0
5
9
0
CHAMPION ENERGY SERVICES, LLC.
22
2
0
5
0
5
10
0
WTU RETAIL ENERGY LP
22
1
0
2
0
10
9
0
LIBERTY POWER TEXAS LLC
20
0
0
10
0
1
9
0
CHAIN LAKES POWER, L.P.
13
0
0
6
0
0
7
0
NUECES ELECTRIC COOPERATIVE RETAIL DIVISION
12
1
0
3
0
4
4
0
AFFORDABLE POWER L.P.
11
1
0
3
0
2
5
0
GATEWAY ENERGY SERVICES CORPORATION
4
0
0
3
0
0
1
0
APNA HOLDINGS, LLC
4
0
0
1
0
0
3
0
CONSTELLATION NEWENERGY, INC.
3
0
0
2
0
0
1
0
MEGA ENERGY, LP
2
0
0
1
0
1
0
0
BRILLIANT ENERGY, LLC
1
0
0
0
0
1
0
0
LIBERTY POWER DELAWARE LLC
1
0
0
1
0
0
0
0
TEXREP1 LLC
1
0
0
0
0
0
1
0
TXU SESCO COMPANY LLC
1
0
0
0
0
0
1
0
YOUNG ENERGY, LLC
1
0
0
0
0
1
0
0
PEGASUS ALLIANCE CORPORATION
0
0
0
0
0
0
0
0
BOUNCE ENERGY INC
0
0
0
0
0
0
0
0
KINETIC ENERGY, LLC
0
0
0
0
0
0
0
0
Totals:
6098
243
22
2673
4
966
2178
12
