Questions to Ask Providers
To make the best apples-to-apples comparison of providers and offers you should ask each provider the following list of questions. We suggest you print a copy of these questions for each of the providers to compare their offers. You can download a printer-friendly PDF of Questions to ask Providers here.
To help you compare offers based on price contact your current electric provider and ask for your plan's total electric rate based on a 1,000 kWh usage (not including taxes or non-recurring fees).
Questions to ask each provider:
- What will I pay per "kilowatt hour" (kWh) of electricity based on 1,000 kWh of average monthly usage?
- Does this rate include everything, including the electricity cost, the transmission and distribution charges, fuel charges, if any, as well as the monthly customer charge or other fees?
- Is this offer a fixed rate offer or a variable rate offer? If it is a variable rate offer, how can it change and how do I find out when the rate will change?
- Is there a contract and if so, how long is it for?
- Is a deposit required and if so, how much?
- What are my payment options?
- What happens when my contract period expires?
- What if I miss a payment?
- Is there a penalty if I break the contract?
